SHIPPING & RETURNS
Where do we ship?
All sales and shipments available on the website can be carried out within the EU territory and Russia.
Delivery times depend on the goods geographical destination.
Shipments to EU normally take 8 business days. Shipment handling process may take 2-3 working days.
We use standard postal deliveries.
Shipping costs are based on flat rates you will find on the payment page.
Shipping is free for orders exceeding 299.00 EUR.
RETURN & EXCHANGE POLICY
Any item purchased on can be returned within 14 business days from the delivery date.
1. Make sure the products are in the same conditions in which you received them, with all tags attached and intact.
2. Send a message to specifying the Order ID and reason of return.
Remember to clearly indicate whether you wish to return the entire order or just a few items by entering a comment.
3. Prepare the package as you received it (or to an equally resistant box of the same size) in order to cover the first shipment's data.
You will have to pay for the return shipment and any theft or loss that might occur.
Please note that we can only refund properly returned products.
Should the returned goods not meet the requirements listed, www.balticbees-store.com will not be able to issue a refund and will send the package back to you
Please also remember that:
You can only send the goods to be returned from the country in which you have placed the order.
The following data must be applied to the package:
Wings 4 Sky Group SIA
Lestenes street 5, LV-1002, Riga Latvia
Registration number: 50003224381